Returns & Exchanges
At Bio Sculpture, we stand behind the quality of our professional nail care products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the specific items you wish to return to receive a Return Authorization Number.
- 2.Prepare the Package
Carefully pack the items in their original, unopened condition to ensure they are not damaged during transit, and include a copy of your packing slip.
- 3.Ship the Items
Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center for inspection.
- 4.Receive Your Refund
Once our quality control team verifies the condition of the returned products, we will process a refund to your original payment method within 5-7 business days.
